Cedar x Mahogany
Innovative bass design with 24th frets, and two octaves to satisfy musician needs Black pearl paint also from automobile industry is on mahogany back and sides. Giving the black gloss a deep look. aNueNue Space active pickups allows you to adjust hig mid low.
Electric model with Air Space pickup system.
Acoustic Bass
Innovative bass design with 24th frets, and two octaves to satisfy musician needs Black pearl paint also from automobile industry is on mahogany back and sides. Giving the black gloss a deep look. aNueNue Space active pickups allows you to adjust hig mid low.
| * | TOP / Cedar:Cedar sounded more mature and open sound in its tonal characteristics. Cedar is favored by finger style players due to its warmth and response. |
| * | SIDE/BACK Mahogany:Quarter-sawn straight grain mahogany is light weight and hard, subsequently it delivers a fast tonal transfer, a bright and organic tone and the bass is on the warmer side. |
| * | MBS18E has a classic-headstock design made with a ebony veneer in mother of pearl logo. The tuners with 1:24 gear ratio for precise tuning. |
| * | Rosewood is a hard tone wood that with open pores. It's a stable wood to be a fretboard, and also adaptable to climate changes. The 44mm nut width along with the 24-fret design, allows for endless tonal possibilities. |
| * | LumiNova Glow in Dark Material:With light storage properties, it absorbs light when it is bright, and releases the absorbed light energy when it is dark, emitting a clear blue light. |
| * | The Celluloid white binding serve to protect the edges of the wood from impact. |
| * | The oval-shaped ebony bridge helps support the string tension. The buffalo bone for the nut which is very hard and articulate. This helps the strings to vibrate and to have a deep resonance. The compensated saddle is designed to provide the accurate intonation and produce the correctly pitched note. |
MBS18E
Size:Travel Size
Frets:24
Top:Cedar
Side & Back:Mahogany
Construction:Solid Top Only
Headplate:Ebony
Machine Head:Derjung gear (1:24)
Neck:Mahogany
Bridge:Ebony
Nut/Saddle:Buffalo Bone
Nut Width:48mm
Fretboard:Rosewood
Inlays:LumiNova Inlays
Scale length:610mm
Strings:aNueNue Custom
Finish:High Gloss Pearl
Binding:ABS
Pickup (Option):Air Space
Every authentic aNueNue instrument is accompanied by a product warranty card and a unique product serial number. To activate the warranty, ensure that the product warranty card has the official aNueNue flagship store or any aNueNue authorized dealer's "store stamp" and the purchase date filled in at the time of purchase. Free repairs are guaranteed for any malfunction occurring under normal use (excluding human factors) within one year. When seeking repairs, please present the product warranty card with the completed "purchase date" section and the affixed "official dealer store stamp." If the store stamp or purchase date is missing or illegible on the warranty card, the warranty will be deemed expired, and free repair services will not be provided. However, we can still offer a repair quote.
Warranty Policy
| 1. | The warranty period is effective for one year from the date of purchase.. | ||||||||||||||||||||
| 2. | Free repairs are provided for any malfunctions occurring under normal usage within the warranty period, upon presentation of the warranty card.. | ||||||||||||||||||||
| 3. | The warranty coverage commences on the purchase date and extends for one year. Should the purchase date on the warranty card be left blank or be illegible, the warranty period will be calculated from the product's shipping date from our company.. | ||||||||||||||||||||
| 4. | The following situations are not covered by the product warranty, free repairs, or product repair services: | ||||||||||||||||||||
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Returns and Exchanges
1. Seven-Day Inspection Period
We provide a 7-day product inspection period, beginning on the date you receive your order (including weekends and holidays).
If you discover any defects or shipping damage upon receipt, please contact us by:
・Telephone: +886-2-2536-4488
・Email: info@anuenuemusic.com
・Contact Form: https://www.anuenuemusic.com/about.html
Please provide the following information:
・Customer Name
・Order Number
・Contact Phone Number
・Product Name
・Reason for Return or Exchange
・Photos and/or Videos of the Product
Our customer service team will assist you with the return or exchange process.
Please Note:
The 7-day inspection period is not a product trial period. Returned items must be in brand-new, unused condition with all original packaging intact, including the product itself, inner and outer packaging, manuals, accessories, complimentary gifts, and promotional items. Returns that do not meet these requirements cannot be accepted.
2. Return and Exchange Policy
| Returned or exchanged products must: | |
| ・ | Be brand new and unused. |
| ・ | Include all original packaging, manuals, accessories, complimentary gifts, and promotional items. |
| Returns will not be accepted under the following circumstances: | |
| ・ | The 7-day inspection period has expired. |
| ・ | The product has been opened, used, or damaged due to customer actions (excluding shipping damage), including stains, defects caused by misuse, breakage, wear, scratches, or other signs of use. |
| ・ | Original packaging is incomplete or damaged, or invoices, accessories, or gifts are missing. |
| ・ | Malicious or excessive return requests. |
3.Return Procedure
Contact Customer Service → Return Eligibility Confirmation → Prepare the Product and Original Invoice → Provide Pickup Time, Contact Information, and Address → Our designated logistics provider will collect the returned item.
4. Exchange Procedure
Where both you and our store agree to process your request as an exchange, we will provide exchange services. If there is any price difference, we will issue an invoice for the difference and either collect or refund the applicable amount. If there is no price difference, no additional payment or refund will be required.
5. Refunds
| ・ | Credit Card Payments: Once your return has been approved, the refund will be credited to the original credit card used for payment. |
Payment Options
・Credit Card (One-Time Payment / Installment Payment)
Shipping Methods
・Express Mail Service (EMS)
Shipping Information
| 1. | Orders will be processed upon payment confirmation. Actual shipping and delivery times depend on product availability, warehouse location, and destination country or region. | |
| 2. | International delivery is subject to the logistics operations and customs clearance procedures of the destination country or region. Cross-border shipments may require additional time due to international transportation, customs inspections, or customs clearance. | |
| 3. | Delivery may also be delayed due to local logistics conditions, customs inspections, weather conditions, or other force majeure circumstances. Final delivery schedules are subject to the local carrier. |
Important:
Please record a video while opening your package upon receipt. If any shipping damage is discovered, the video will serve as evidence for filing claims with the shipping carrier and will assist us in processing your return or exchange request.
Estimated Delivery Time
| ・ | The total delivery time, including order processing and shipping, is generally around 7 business days (excluding weekends and public holidays). Additional processing time may be required if products need to be transferred from another warehouse. |
| ・ | If an item is out of stock, our customer service team will contact you by phone. Delivery may also be delayed due to weather conditions or transportation disruptions. |